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Welcome to Teh & Associates

Teh & Associates specializes in healthcare improvement and patient safety.
We will help you provide better and safer care for your patients at a cost that represents value.

Quality Evaluation

  • Knowledgeable, insightful, and independent assessments of quality/performance.
  • Referenced against best practices, international accreditation standards, and/or organizational objectives.
  • Comprehensive reports in plain English.


  • Immersive training programs that address every major facet of healthcare quality management, patient safety, and Joint Commission International (JCI) accreditation.
  • Conducted by experts in their respective fields.
  • Targeted measurable outcomes.


  • Solutions that address the underlying causes of your performance/quality issue, not superficial fixes or workarounds.
  • Proven strategies to accelerate your organization’s path to JCI accreditation.
  • Down-to-earth advice; no technical jargon.
Recent Articles and Announcements

The October 2013 iteration of the CPHQ Candidate Examination Handbook contained no changes to the CPHQ exam content outline.

The overall CPHQ exam pass rate among US candidates in 2012 was published in the NAHQ 2012 Annual Report, which again suffered from the DRIP (Data Rich, Information Poor) syndrome.

A prolonged exam preparation period is associated with failure to recall facts, loss of motivation, waste of resources, and ultimately a significant deterioration in the chances of passing the CPHQ exam. CPHQ candidates will be better served by planning a relatively short but effective period to prepare for the exam.

Ensuring each work-related activity has a clearly-articulated, meaningful purpose will facilitate both individual and organizational success.

Teh & Associates has updated its highly popular CPHQ Exam Practice Quizzes.

The Agency for Healthcare Quality and Research (AHRQ) has identified 22 patient safety strategies (PSSs) that have sufficient evidence base to be recommended for widespread adoption.

Teh & Associates hosts, manages, and moderates forums that address issues in JCI accreditation and CPHQ certification.

No minimum education or experience is required to take the CPHQ examination.