The Pareto Principle (80-20 Rule; Law of the Vital Few) is a valuable quality management tool because its application encourages a focus on the most crucial issues.
Alcohol-based hand rubs represent a major advance in infection prevention and control because, compared with traditional handwashing with soap and water, their application requires less time, acts faster, irritates hands less often, and may improve hand hygiene compliance and healthcare-associated infection rates.
Results, not length of experience, are the true measure of success. Taking a deliberate, learning-based approach with attention to detail, as opposed to merely going through the motions, gives hospitals the best chance of achieving excellent and sustainable results.
Hospitals can be more successful in engaging physicians in quality improvement initiatives by avoiding some common mistakes.
Joint Commission International (JCI) has improved the safety and quality of international healthcare through leadership and innovation.
Teams can accelerate improvement and learning by fixing a time frame for small-scale tests of change.
Bar-code verification technology may reduce the rate of medication errors and potential adverse drug events.
Checklists, when selected, developed and implemented properly, can save lives and money. But they are no panacea.
The widespread practice of “polishing up” before accreditation surveys and using accreditation mainly as a marketing strategy devalue the accreditation process and ultimately undermine the trust of patients and their families.
Kareem Abdul-Jabbar, the National Basketball Association's all-time leading scorer, perfected the "skyhook," a shooting technique he threw the basketball over his head with one arm. Considered unstoppable, Abdul-Jabbar's skyhook is a model for not only effectiveness, but also reliability and teamwork.