If You Are Standing Still, You Are Falling Behind

Organizations and individuals must continuously improve to remain relevant in a fast-changing world.

Hand Hygiene: Best Practices from Hospitals Participating in the Joint Commission Center for Transforming Healthcare Project

For the Joint Commission Center for Transforming Healthcare’s first Robust Process Improvement (RPI) project, eight leading US hospitals used the Center’s Targeted Solutions Tool (TST) to improve hand hygiene compliance rates to more than 80 percent over a 28-month period.

Want Success? Examine Your Why

Organizations and individuals can achieve breakthrough success by balancing three elements: WHAT they do (results), HOW they do it (strategies/tactics), and WHY they do it (purpose).

The Second Victims of Adverse Events Need Help Too

When unanticipated adverse patient events occur, not only do patients and their families suffer but the healthcare providers involved in their care also become traumatized. These professionals – "the second victims" – need help too.

Sudanese Ministry of Health Undergoes CPHQ Training

Senior officials of the Sudanese Federal Ministry of Health and other healthcare leaders from Khartoum, Sudan, participated in a CPHQ training workshop held in Kuala Lumpur, Malaysia, from October 15–18, 2010.

When Silence Kills

Often, healthcare givers know of an impaired or incompetent colleague, see coworkers taking shortcuts, or suspect a defect in a care process, but choose to remain silent and do nothing. This silence and inaction compromises the safety of patient care.

Public Reporting of Heart Surgery Outcomes Data

Clinical outcomes data for coronary-artery bypass grafting (CABG) procedures at 221 US cardiac surgery programs are now available to consumers.

Clinical Pathways: What They Improve

Clinical pathways have the potential to improve patient outcomes, enhance efficiency, reduce lengths of stay, and decrease costs. But do they really?

Does Care at a Top-Rated Hospital Lower Your Chance of Dying?

Your choice of hospital has a large bearing on your risk of experiencing a complication of treatment, or even death, as a patient.

Medical Errors Cost $19.5 Billion in USA in 2008

Medical errors cost the US economy 19.5 billion dollars in 2008.