Andy Teh, MBBS, MSc, PGCert, DLSHTM, CPHQ is a healthcare quality consultant, medical doctor, clinical epidemiologist, speaker, author, entrepreneur, and leading CPHQ coach. He founded Teh & Associates in 2009 after a stellar career that spanned more than 20 years, serving as a clinician and physician executive in hospitals throughout the Asia Pacific region.
Healthcare Quality & Patient Safety
Leadership in Certified Professional in Healthcare Quality (CPHQ) Training
Giving Back to the Community
Dr Teh also consults to the investment and healthcare communities through the Gerson Lehman Group.
Dr Teh is the Editor-in-Chief of the Teh & Associates website.
Dr Teh pursued a career in healthcare quality management and developed a special interest in patient safety soon after completing his training in internal medicine. Dr Teh’s experience working in various hospitals as a clinician, and as a physician executive involved in medical and healthcare quality, places him in a unique and enviable position to help develop practical solutions to real-world quality problems faced by hospital staff every day.
He has attended many different training programs related to healthcare quality in the USA, Europe, Singapore, Thailand, and Malaysia including some organized by the Institute for Healthcare Improvement (IHI), Joint Commission International (JCI), and the UK National Health Service (NHS).
Dr Teh is a member of the National Association for Healthcare Quality (NAHQ), USA.
Dr Teh is certified by the Healthcare Quality Certification Commission (HQCC), USA, as a Certified Professional in Healthcare Quality (CPHQ), generally considered the “gold standard” in the healthcare quality profession. Dr Teh holds the distinction of being the first Malaysian to be awarded the coveted CPHQ credential.
Dr Teh is networked with literally thousands of healthcare quality professionals throughout the world, which allows for an enormous amount of best practice sharing.
Pursuing his passion for patient safety, Dr Teh also earned a Certificate in Clinical Risk Management & Patient Safety (with distinction) from the University of Manchester.
Dr Teh has successfully led hospital teams in accreditation by Joint Commission International (JCI) and consulted with hospitals, which were subsequently awarded the JCI Gold Seal of Approval. He is regularly consulted on issues related to hospital accreditation, especially that by JCI, both locally and abroad.
Dr Teh is frequently invited to speak on topics related to healthcare quality. He is also a mentor to a number of emerging leaders in healthcare quality and patient safety throughout Asia.
In 2009, Dr Teh developed a formal system that allows busy healthcare professionals to pass the CPHQ exam within a few months, backed by a full no-nonsense money-back guarantee. He coined the terms “CPHQ training” and “CPHQ coaching” to describe the work he does to help individuals attain the CPHQ credential, widely regarded as the “gold standard” of the healthcare quality profession. Although CPHQ exam preparation workshops and courses (which may be considered training) had been conducted for years, the concept of professional CPHQ coaching is unique. Dr Teh continues to apply his education and research skills to refine his CPHQ teaching methods.
Dr Teh launched a membership site dedicated to CPHQ exam preparation in 2010, which marked another first in this field.
Already credited with several firsts and armed with the full gamut of expertise in clinical medicine, research, education, and communication, Dr Teh continues to innovate in this area of healthcare professional development.
Following the footsteps of eminent physicians in the field of healthcare quality, such as Donabedian, Perneger and others, Dr Teh embarked on postgraduate training in epidemiology, “the branch of medicine that deals with the study of causes, distribution, and control of disease in populations”, at the prestigious London School of Hygiene & Tropical Medicine. Epidemiology is a natural choice of formal training for healthcare quality professionals because epidemiological methods are essential tools in the statistical and population-based approach used in modern improvement work.
Dr Teh is a member of the Society for Epidemiologic Research (SER), USA.
Dr Teh is an exponent of evidence-based approaches to the delivery of healthcare. He has spoken extensively on the need for clinical practices based on high quality evidence, e.g. care for acute myocardial infarction, community-acquired pneumonia, ventilator-associated pneumonia, and surgical site infections.
Dr Teh is networked with the foremost experts in evidence-based medicine in the Asia-Pacific region.
Dr Teh holds an ICH-Good Clinical Practice certificate, which permits him to conduct clinical trials as a principal investigator in Malaysia. Dr Teh’s training in clinical medicine and epidemiology is ideal for clinical research. His research interest lies in the area of patient safety. He is often consulted on issues related to clinical research, from study design to funding and grant applications.
Dr Teh also has a Diploma in Small Business Management and previously managed successful and profitable businesses in the distribution of medical educational resources, and (separately) the distribution of software.
As a member of Mensa, Dr Teh participates regularly in its local meetings and other activities.
Dr Teh is an avid indoor rower, having successfully completed every Concept2 individual challenge, including the Full Marathon Challenge (twice!). A proud member of the Concept2 “Million Meter Club”, he has rowed more than 7 million lifetime meters (and counting). He has also participated in rowing, cycling, running and hiking competitions.
Dr Teh participates regularly in local voluntary community activities, and has been featured in the Malaysian press on several occasions over the last few years (once on the front page of a national newspaper!).
Dr Andy Teh
Teh & Associates
P.O. Box 613, General Post Office,
10780 Penang, Malaysia