Transparency, a powerful quality improvement tool, is a feature of strong organizational cultures.
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Management & Leadership
The top-performing hospitals in the US are more likely to be headed by a physician than a non-physician.
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Organizations and individuals can achieve breakthrough success by balancing three elements: WHAT they do (results), HOW they do it (strategies/tactics), and WHY they do it (purpose).
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A culture of indecision, often associated with inaction and corporate malaise, can be broken if leaders exhibit and encourage decisive dialogue, and infuse it throughout their organization.
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Many doctors, nurses, and other health care professionals are aware of decisions, actions or behaviours of colleagues that compromise the safety of patient care. But a large proportion choose to remain silent.
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Quality should be the driving force behind your organisation’s results—clinical outcomes, patient and family satisfaction, staff and physician satisfaction, financial bottom line. High quality health care will create a win-win-win situation for patients, care providers and payers but organisations must be prepared to equip their staff with the competencies necessary to achieve this ideal state.
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